Shriram Group :
Company Name : Shriram Group
Role Category : Relationship Executive
Experience : 0 – 1 yrs
Location : Trichy
Job Description :
- Establish contactability with preselected group of customers
- Engage with customers and act as the single point of contact to provide quick response on any customer service related issues
- Maintain high level of persistency and enhance customer retention through active relationship management
- Identify opportunities for enhancing the customer satisfaction
- Follow-up with customers regarding revivals of lapsed policies on a day to day basis based on the premium intervals of the customers
- Need to send the daily report to HO on a daily basis and update activity management.
- Coordinating between the customer & Collection team for the renewal collections also assuring the payment receipts has been handover to the customers
Preferred Skills :
- Any Graduate with 0 to 5 yrs experience in relationship management, preferably from Insurance/finance background
- Age : 18 to 27 Yrs
- Should have command in English, Hindi & Local language.
- Should have telephone etiquette
- Sound knowledge in MS Office ( MS word, Excel, Power point )
- Should be a soft spoken and have convincing skills
- Willing to travel based on the business requirement
How to apply :
Interested candiates can direct apply on company website.
SOURCE : http://www.careesma.in/